Project management is about day-to-day effectiveness. Account management is where we take the long-term view of our partnership. ITMS creates working relationships focused on bringing you success. It’s the foundation for everything we achieve together, from the big picture to the smallest details. Supply chains are complex. You want a straight answer from someone who can provide it — or knows how to get it quickly. We make sure you have a single point of contact when it comes to the vision for your IT support. Someone who’s smart about our business and yours. Someone you can rely on to be there every step of the way — and is backed up by readily accessible subject matter experts
who can address specific needs or questions.
Your account management team at IT Managed Services is always focused on customer service and satisfaction. We have a real interest in looking at the longer term developments in technology that can help your business to thrive.
We make it our business to address your business requirements, combined with forward planning and strategic understanding of IT trends, to ensure your business has the ideal infrastructure and within budget. All your queries or concerns will be dealt with promptly and efficiently.
At a glance
- Always available for support and non-support queries
- Motivated, dedicated, and highly trained
- Advice on provisioning new hardware, services and solutions
- Help plan your IT budget and strategy
- Aligns your network infrastructure to your business requirements
Anything from a new mouse to a complete CRM package – your Account Manager will be on hand to help you source and supply the hardware, software or solution.
Your finance can team sit down with your Account Manager to plan your IT budget well into the future. Combined with our fixed price support plans, we pledge to guarantee that your IT spend won’t include any nasty surprises.
Technologies and trends
New hardware, software, updates, or even some brand new thinking that you want to know more about? Your Account Manager can provide both technical and product information on the latest technologies and trends within the IT sector.